Privacy Policy

Last updated: May 11, 2026

WorkIndex uses your account, profile, request, chat, document, rating, and payment information to connect clients with experts and operate the platform safely.

Information We Collect

We collect details you provide during signup, onboarding, profile updates, requests, approaches, chats, support tickets, and payments. For experts, profile views and ranking signals may be tracked to improve discovery.

How We Use Information

• Match customers with relevant experts.
• Show expert profiles, ratings, availability, and profile strength.
• Process credits, approaches, support, warnings, and account safety actions.
• Improve search, SEO pages, notifications, and platform reliability.

Sharing

We share contact details only where required for platform workflows, such as unlocked approaches, accepted work, support, legal compliance, or payment processing.

Security

We use access controls and secure transport where available. No online service can guarantee absolute security, so avoid sharing sensitive documents unless needed for a request.

Contact

For privacy questions or removal requests, contact WorkIndex support through the app or the contact page.